What should I do if I feel a REALTOR® has behaved unethically?

What should you do if you feel a REALTOR® has behaved unethically? What should you expect if you are a claimant in a Code of Ethics complaint?

Michael Oldenettel, 2018 Chair of the Illinois REALTORS® Professional Standards Committee, walks you through the process.

Associations have the responsibility of enforcing the REALTORS®’ Code of Ethics. Before you file an
ethics complaint, please first review this document.

If you decide to file the complaint, please return the completed Ethics Packet – 2018. In this packet, you will find:

  • A letter from Association CEO, Deb Frazier
  • Before You File an Ethics Complaint” from National Association of REALTORS®
  • Form #E-1
  • Code of Ethics and Standards of Practice of the National Association of Realtors® – Effective January 1, 2018

Along with the completed packet, you will need to include a letter explaining the alleged violation(s), and include any supporting documents and/or photos.

Please note that the Association staff is unable to assist you in determining which Article(s) might have been violated. Please refer to the copy of the Code of Ethics.

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