Consumer/REALTOR® Dispute Resolution

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. You may search for a member’s local affiliation here.

So which course of action is right for you and the dispute itself?
There are five programs in place to aid in dispute resolution:

Download our RASI Dispute Resolution Brochure.

Please note that the Association staff is unable to assist you in determining which Article(s) might have been violated. Please refer to the Code of Ethics.

If you wish to file a complaint with the Illinois Department of Financial & Professional Regulation, please click here for more information and click here for the online form.